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GENERAL TERMS AND CONDITIONS


Preliminary remark

The name fitbox® is an abbreviation for the full name of the owner of the fitbox® studio with which a contractual relationship is concluded.

§ 1 VALIDITY OF THE GENERAL TERMS AND CONDITIONS TERMS AND CONDITIONS

These General Terms and Conditions (GTC) apply to all contracts between fitbox® and its customers, unless otherwise agreed in individual cases.

§ 2 MEMBERSHIP

Membership begins on the date specified in the membership contract as the "start of membership". During the membership, fitbox® grants the member the services specified in the service description. If an earlier start of training ("start of training") is agreed, this is referred to as the pre-contractual term. The pre-contractual term is granted free of charge and does not count towards any agreed minimum term. A minimum term may be specified in the membership contract. In such cases, membership is extended indefinitely after the minimum term has expired, unless it is terminated with a notice period of one month before the end of the minimum term. If the membership runs for an indefinite period (after expiry of the minimum term or from the beginning), it can be terminated at any time with one month's notice. Notice of termination must be given in text form. The right to extraordinary termination for good cause remains unaffected.

§ 3 KOMFORT SERIVICE / KOMFORT PREMIUM

If the Comfort Service or Comfort Service Premium is agreed as an additional service to the membership in accordance with § 2, fitbox® shall grant the member the services specified in the service description. In the case of the Comfort Service Premium, this must be applied for in text form at least 1 week before the start of the rest period. If the membership is in a minimum term, the additional service can be terminated with a notice period of one month to the end of the minimum membership term. If no notice of termination is given, the additional service will be extended indefinitely. If the additional service runs for an indefinite period (after expiry of the minimum term or from the beginning), it can be terminated at any time with a notice period of one month. If the membership is terminated, the termination also automatically applies to the additional service. Notice of termination must be given in text form. The right to extraordinary termination for good cause remains unaffected.

§ 4 DUE DATES, PAYMENT AND DEFAULT

The weekly contributions are due in advance at the beginning of each week (Mondays), one-off contributions, in particular the start box, are due on completion. As a rule, contributions are paid by SEPA direct debit. If a direct debit is not honored or is charged back due to an objection and the member is responsible for this, fitbox® is entitled to demand compensation for the costs incurred due to the non-payment or chargeback. If the member is in default of payment, fitbox® is entitled to refuse participation in the training until the arrears have been settled. fitbox® reserves the right to charge the member for default costs. This also includes the costs of appropriate legal action. If the member is culpably in arrears with more than nine weeks' membership fees, all fees shall become due for payment immediately until the next possible ordinary end of membership.

§ 5 TEMPORARY PROHIBITION OF STUDIO OPERATION

If the operation of the studio is temporarily prohibited by an act of government for reasons of force majeure, in particular for epidemiological reasons, the contractual relationship shall be interrupted for this period. During this period, the reciprocal contractual rights and obligations shall be suspended. If agreed, the minimum term is also covered by the interruption, so that the next possible ordinary end of membership at the time of the closure order is postponed by the duration of the interruption. This does not apply if the Studio is responsible for the closure order or if the interruption of the contract term
is unreasonable for the customer.

§ 6 DISPUTE RESOLUTION PROCEDURE / GUARANTEE

In accordance with § 36 VSBG, fitbox® declares that it is neither obliged nor willing to participate in dispute resolution proceedings at a consumer arbitration board. The statutory warranty rights apply.

Status: March 1, 2022